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GA telemarketing rules

Georgia telemarketing rules

Georgia folds the National Do Not Call Registry into its own no call list, requires callers to say who the call is for, bars caller ID blocking, and requires a state permit, prior consent, and set hours for automatic dialing and announcing devices.

From official sources, checked September 26, 2026. General information, not legal advice.

Key facts

  • Georgia's no call list incorporates the Georgia part of the national do not call database.
  • Telephone solicitors must update their calling lists at least once a quarter.
  • Calls must begin by clearly stating who the call is made for.
  • Automatic dialing and announcing device equipment needs a Public Service Commission permit.
  • Consumer sales calls using that equipment may not be placed between 9:00 p.m. and 8:00 a.m.
  • Objections filed by business service subscribers are not added to the no call database.

Georgia's no call list runs through the national registry

Ga. Comp. R. & Regs. 515-14-1-.03, .04, .06, .07

Public Service Commission rules bar any person or entity from making or causing a telephone solicitation to a residential, mobile, or wireless subscriber in Georgia who has registered an objection. Subscribers register through the single national database, and the Commission incorporates the Georgia part of it into the Georgia list by reference. Telephone solicitors obtain the list through the national database and must update their calling lists at least once a quarter.

Calls the no call rules do not reach

Ga. Comp. R. & Regs. 515-14-1-.01(e)

Georgia's definition of telephone solicitation covers voice calls that encourage the purchase or rental of, or investment in, property, goods, or services. It does not include calls made with the subscriber's prior express invitation or permission, calls by or for someone with a prior or current business or personal relationship with the subscriber, or calls by or for qualifying charitable organizations. It applies to live operators and automatic equipment alike.

Identification and caller ID

Ga. Comp. R. & Regs. 515-14-1-.03(b), (c)

A telephone solicitation to a residential, mobile, or wireless subscriber in Georgia must begin by clearly stating the identity of the person or entity on whose behalf the call is made. Callers may not knowingly use any method to block or circumvent the subscriber's caller identification service. The Attorney General adds that telemarketers must give the caller's name and the company's name.

Automatic dialing and announcing devices

Ga. Comp. R. & Regs. 515-12-1-.32

Commission rules define automatic dialing and announcing device equipment as a device or system that automatically selects or dials numbers and plays prerecorded messages. Using it in Georgia requires a permit, renewed every two years. For consumer sales calls, the rules bar sequential or random dialing, require disconnection within ten seconds after the called party declines or hangs up, require the caller's name and number within 25 seconds and at the end of the call, and bar calls to emergency service organizations.

Consent before recorded message calls

Ga. Comp. R. & Regs. 515-12-1-.32(5), (6), (7)

Consent must come before consumer sales calls are made with this equipment. Written permission is valid for two years unless withdrawn sooner, the holder must keep a record of it for the Commission, and a withdrawal takes effect fifteen days after the letter is received. Consent can also be given for a single call when a live operator introduces it and states an intent to play a recorded message.

Calling hours

Ga. Comp. R. & Regs. 515-12-1-.32(4)(b), (c)

The Commission's rule says no consumer sales calls with this equipment will be placed between 9:00 p.m. and 8:00 a.m., and the equipment needs an automatic clock and calendar device that keeps working during a power failure. Federal rules separately bar telephone solicitations to residential subscribers before 8 a.m. or after 9 p.m. local time at the called party's location.

Calls to business lines

Ga. Comp. R. & Regs. 515-14-1-.04(b)

Georgia's no call rules are written for residential, mobile, and wireless subscribers, and an objection filed by a business service subscriber will not be considered for inclusion on the Commission's no call database. The Attorney General's consumer page says business phones are not eligible for registration on the registry and that business to business calls are not covered by the do not call laws.

Enforcement and private actions

O.C.G.A. 46-5-27(i)

Commission rules say a person or entity that knowingly calls a number on the no call database is subject to the penalties in the state's no call statute. The Attorney General says that statute gives consumers the right to bring a private action, and that telemarketers who violate the do not call laws face civil penalties under both federal and state law.

Questions

Does Georgia keep a do not call list separate from the national registry?

Georgia's rules incorporate the Georgia part of the national database into the Georgia list by reference, and the Attorney General says the national registry is now the sole registration site for Georgians.

Do we need a Georgia permit to run prerecorded message calls?

Commission rules require anyone who wants to use automatic dialing and announcing device equipment in Georgia to apply for a permit. The Attorney General's page also says telemarketers who operate this equipment in Georgia must get a permit from the Commission.

Are calls to Georgia businesses covered by the no call rules?

The Commission does not consider objections from business service subscribers for its no call database. The Attorney General says business phones cannot be registered and that business to business calls are not covered by the do not call laws.

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