Louisiana requires telephonic solicitors to register with the Public Service Commission and honor its do not call list, bars sales calls on Sundays, legal holidays, and outside 8 a.m. to 8 p.m., and requires prior consent for automated dialing calls.
From official sources, checked September 26, 2026. General information, not legal advice.
To obtain the Louisiana do not call listing, a telephonic solicitor doing business in the state registers with the Public Service Commission. The commission says a business must register regardless of its size, and that complying with the national registry does not replace this registration. Registration runs from January 1 through December 31, and telecommunications providers may not knowingly serve a solicitor that has not shown proof of registration.
The commission keeps one do not call list that includes Louisiana consumers on the National Do Not Call Registry, and a telephonic solicitation to a residential number on it or on the national registry is prohibited unless state or federal law allows it. Calls at the person's express request, about an unfinished debt or contract, within an existing business relationship or one that ended within six months, or for research with no selling fall outside the definition. Registered solicitors have a safe harbor for unintended errors.
The commission's order bars calls on Sundays and legal holidays and between 8 p.m. and 8 a.m. Monday through Saturday, at the called party's location. It applies these limits to all forms of telephonic solicitation, including call types the definition otherwise excludes, except marketing research and political calls. The commission's 2026 holiday schedule includes Mardi Gras and Good Friday. A 1991 statute sets the same limits for automated and live operator consumer sales calls.
Louisiana's Consumer Telemarketing Protection Act bars using automatic dialing announcing equipment, or a live operator, for consumer sales calls without prior consent, with random or sequential dialing, or with a recorded message that does not state the caller's name and number within the first 25 seconds and at the end. Consent covers only that call. Equipment users, and companies using live operators for these calls, need a commission permit. Exceptions include preexisting business relationships.
The commission's order says no call will be placed to a number assigned to a paging, cellular or mobile telephone, specialized mobile radio, or other radio common carrier service, or to any service for which the called party is charged, unless the call is made under the recipient's prior express consent. The order also says the called party must give consent before any message begins.
Immediately after the called party answers, the caller must clearly state the name, telephone number, and firm making or paying for the call, and repeat the name and number at the end. State law directs the commission to ensure that solicitors calling residential or mobile subscribers have a caller ID code naming the solicitor and a number answered during normal business hours, and the commission's order bars knowingly blocking caller ID.
A separate chapter requires telephonic sellers to register with the Department of Justice consumer protection section at least 10 days before doing business in Louisiana. It covers calls with listed pitches, such as prizes or free items with a purchase, below regular price claims, or investment offers, and exempts callers who complete the sales presentation only at a later face to face meeting. Buyers may cancel within three business days after receiving the confirmation.
Louisiana's do not call law defines telephonic solicitation as a communication to a residential telephonic subscriber, meaning a natural person who subscribes to residential telephone service or lives with one, and the commission says business numbers may not be placed on its list. The 1991 automated calling statute reaches calls offering goods, services, or property primarily for personal, family, or household use.
Louisiana's electronic surveillance law makes it lawful for a person not acting under color of law to intercept a wire, electronic, or oral communication if the person is a party to it or one party has given prior consent, unless the purpose is criminal, tortious, or otherwise injurious. For telephonic solicitations, the commission's order adds that a customer must be told, and give permission, before a response is recorded.
The Public Service Commission says compliance with the National Do Not Call Registry does not preempt registration with its Do Not Call program. State law requires a telephonic solicitor to register with the commission to obtain the Louisiana do not call listing.
The commission's order allows calls on Saturday between 8 a.m. and 8 p.m. and bars calls on Sundays and legal holidays. Those limits apply to all forms of telephonic solicitation except marketing research and political calls.
Yes. The statute defines doing business in Louisiana to include telephonic solicitation from outside the state to residential subscribers in Louisiana, and the commission's FAQ says the law applies to all telephone solicitation that terminates in Louisiana, regardless of origin.
Checked September 26, 2026. Every fact on this page comes from these official sources. General information, not legal advice: rules change, so confirm with the cited statute or agency and with counsel.
Telgrow is an AI dialer and carrier layer designed with operators who run outbound setting floors, with abandon rate caps enforced in the dialer. Join early access, or book a call about building or fixing your floor.
Get early accessBook a consulting call