Kentucky requires telemarketing companies to register with the Attorney General, treats the National Do Not Call Registry as its zero call list, allows sales calls to homes only from 10 a.m. to 9 p.m., and sets specific opening disclosures.
From official sources, checked September 26, 2026. General information, not legal advice.
A telemarketing company, defined as a company whose primary business is telephone solicitation, must register with the Attorney General's Office of Consumer Protection at least ten days before doing business in Kentucky, which includes soliciting from Kentucky or soliciting purchasers located there. Registration lasts one year and is renewable annually, material changes are due within ten days, and the registration must be posted at Kentucky business locations. A surety bond is also required. The Attorney General says a merchant making telephone solicitations is only required to obtain the no call list.
Kentucky prohibits telephone solicitations to a person's residence at any time other than between 10 a.m. and 9 p.m. local time at the called person's location. Federal rules separately bar solicitations to residential subscribers before 8 a.m. or after 9 p.m. local time, so the Kentucky start is two hours later. Kentucky also bars letting the phone ring more than 30 seconds on an intended solicitation.
Kentucky defines its zero call list as the national Do Not Call Registry maintained by the Federal Trade Commission. Unsolicited telephone solicitations to residential numbers in the current registry are prohibited, as are calls to a person who told that seller not to call. The Attorney General says the law applies to calls to Kentucky numbers on the list regardless of where the call comes from. A defendant that obtains the current list in a timely manner and makes reasonable efforts to avoid listed numbers has a defense.
Kentucky prohibits telephone solicitations to any residential telephone using an artificial or prerecorded voice unless the called party gave prior express consent or the call is initiated for emergency purposes by schools regulated by the Kentucky Department of Education. Automated calling equipment is defined as devices used to select or dial numbers and deliver recorded messages without a live operator, and the Attorney General's guidance links that definition to the consent rule.
Immediately upon contact, the caller must state his or her actual name, the merchant's legal name, a telephone number or address for the merchant, and the town or city and state where the caller is located. Within 30 seconds, the caller must identify what is offered, ask whether the consumer wants to hear a sales presentation, and stop if the answer is no. Solicitations to anyone under 18, misleading caller ID information, and fictitious names are also barred.
Kentucky's definition covers calls to residential, mobile, or paging numbers that sell consumer goods or services, offer investment, business, or employment opportunities, or offer consumer loans. It does not include calls by one merchant to another, calls from Kentucky to locations outside Kentucky, calls to people with a prior or existing business relationship, calls made at the express request of the person called, or calls about an unfinished debt or contract.
Kentucky defines eavesdropping as overhearing, recording, amplifying, or transmitting any part of a wire or oral communication of others without the consent of at least one party, by means of any device. Intentionally using a device to eavesdrop is a Class D felony. Anyone who uses electronic equipment in Kentucky for telephone solicitation is deemed to have accepted the telemarketing statutes and the eavesdropping chapter.
For telephone solicitations to a person's residence, Kentucky allows calls only between 10 a.m. and 9 p.m. local time at the called person's location, two hours later than the federal start of 8 a.m.
Registration applies to a telemarketing company, meaning a company whose primary business is telephone solicitation, at least ten days before doing business in Kentucky. The Attorney General says a merchant making telephone solicitations is only required to obtain the no call list.
Kentucky's definition of telephone solicitation does not include a telephone call made by one merchant to another.
Checked September 26, 2026. Every fact on this page comes from these official sources. General information, not legal advice: rules change, so confirm with the cited statute or agency and with counsel.
Telgrow is an AI dialer and carrier layer designed with operators who run outbound setting floors, with abandon rate caps enforced in the dialer. Join early access, or book a call about building or fixing your floor.
Get early accessBook a consulting call