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MS telemarketing rules

Mississippi telemarketing rules

Mississippi requires telephone solicitors to register with the Attorney General, uses the National Do Not Call Registry as its list, limits telephone solicitations to 8 a.m. to 8 p.m. Central Standard Time with no Sunday calls, and restricts recorded message dialing.

From official sources, checked September 26, 2026. General information, not legal advice.

Key facts

  • Since July 1, 2023, the Attorney General, not the Public Service Commission, enforces the Mississippi Telephone Solicitation Act.
  • The Act defines a consumer as a person or business that receives a telephone call or text message from a telephone solicitor.
  • The Attorney General says registration is annual and asks solicitors to register in May and June.
  • Since July 1, 2024, telephone solicitations about Medicare Advantage Plans are barred unless the person first initiated a call about one, to the extent federal law does not preempt the rule.

Registration with the Attorney General

Miss. Code Ann. 77-3-713, 77-3-605

All telephone solicitors must register with the Attorney General before making telephone solicitations in Mississippi and hold a certificate of registration backed by a surety bond or deposit. The Attorney General says solicitors now complete one registration process and provide one bond through its office. Its forms ask for a file of every outgoing number used for telemarketing, the sales script and literature, each calling site with two supervisors, and a copy of the Federal Trade Commission confirmation of the solicitor's National Do Not Call Registry subscription. The Act exempts, among others, a person who completes the sales presentation at a later face to face meeting and solicitors calling consumers with an established business relationship.

The do not call list

Miss. Code Ann. 77-3-705(j), 77-3-707

Mississippi defines its Do Not Call Registry as the Federal Trade Commission's registry, any other federal telemarketing registry, or the prior Public Service Commission registry. A telephone solicitor may not make a telephone solicitation to a consumer in Mississippi unless it has obtained the no calls database directly from a federal agency, and may not solicit a consumer who objected through the federal government, or through the Public Service Commission before July 1, 2023. The Attorney General says solicitors must obtain the federal list monthly.

Calling hours and the opening announcement

Miss. Code Ann. 77-3-723(1); 77-3-603

A person making an authorized telephone solicitation to a consumer in Mississippi must announce, at the start of each call, their name, the company they represent, and the purpose of the call. Those calls may be made only between 8 a.m. and 8 p.m. Central Standard Time, and no telephone solicitations may be made on a Sunday. A separate article sets 8 a.m. to 9 p.m. Central Standard Time, Monday through Saturday, for unsolicited sales calls to residential numbers, and requires ending the call if the person expresses disinterest.

Automated and recorded message calls

Miss. Code Ann. 77-3-723(2), 77-3-705

A person making a telephone solicitation to a consumer in Mississippi may not use an automated dialing system, or any like system that uses a recorded voice message, unless the caller has an established business relationship with the consumer and uses the recorded message to tell the consumer about a new product or service. The Act defines that relationship as one formed by a voluntary two way communication based on the consumer's inquiry, application, purchase, or transaction that still exists or ended within six months of the solicitation.

Calls to businesses

Miss. Code Ann. 77-3-705(a); 77-3-601

The do not call, calling hours, and automated call provisions of the Telephone Solicitation Act apply to solicitations made to a consumer in Mississippi, and the Act defines a consumer as a person or business that receives a telephone call or text message from a telephone solicitor. The separate unsolicited sales call article is narrower: it covers consumer goods or services normally used for personal, family, or household purposes, and its hours apply to calls to residential numbers.

Written contracts and caller ID

Miss. Code Ann. 77-3-607, 77-3-723(2), 77-3-809

A contract made through a telephonic sales call is not valid and enforceable against a consumer unless it is in writing, signed by the consumer, states the seller's contact details and total price, describes the goods or services, and includes the solicitor's representations, subject to listed exceptions. A merchant may not charge the consumer's credit card before receiving a copy of that contract. Solicitors may not knowingly block caller identification, and violating the Caller ID Anti Spoofing Act also violates the Telephone Solicitation Act.

Recording calls

Miss. Code Ann. 41-29-531(e)

Mississippi's interception law does not apply to a person not acting under color of law who intercepts a wire, oral, or other communication as a party to it, or when one of the parties has given prior consent, unless the communication is intercepted to commit a criminal or tortious act under federal or state law, or any other injurious act.

Questions

Do Mississippi telemarketing rules apply if our call center is outside Mississippi?

The Telephone Solicitation Act says doing business in the state includes telephone solicitations from any location to consumers located in Mississippi. The unsolicited sales call article likewise covers calls from other states or nations to consumers in Mississippi.

Does Mississippi still keep its own do not call list?

The Attorney General says Mississippi has used the National Do Not Call list for registrations since July 1, 2023. Numbers on the Public Service Commission's list on that date remain in the state's database, and calls to them remain violations without proper opt in.

Are appointment setting calls that lead to a face to face meeting exempt in Mississippi?

The Telephone Solicitation Act exempts a person who does not complete the sales presentation during the call but completes it at a later face to face meeting, and the unsolicited sales call article has a similar exemption. The Act's hours and announcement section still defines authorized telephone solicitations to include calls by exempt solicitors.

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