Oregon telemarketing rules

Registration of telephonic sellers

Or. Rev. Stat. 646.551, 646.553

A telephonic seller must register with the Department of Justice at least 10 days before doing business in Oregon, which includes soliciting from Oregon or soliciting purchasers located there. The duty is narrower than general telemarketing: it covers business opportunity offers and calls representing things such as free additional units, a prize or gift tied to a purchase or payment, unusually low prices, or precious metals, stones, or mineral interests. Exemptions include insurance, real estate, and construction contractor licensees within their licenses, callers to prior customers, and sales presentations completed at a later face to face meeting.

The federal registry as Oregon's list

Or. Rev. Stat. 646.567, 646.569, 646.572

A person may not make a telephone solicitation to a party at a number on the list published by a state program administrator or kept as part of the federal registry the Attorney General designates. The statute lets the Attorney General designate a federal registry, including the Federal Trade Commission's, in place of an Oregon registry. The Department of Justice directs Oregonians to the National Do Not Call List and lists calls still allowed, including requested calls and calls from companies with a past relationship.

Calling hours and the three call limit

Or. Rev. Stat. 646.561, 646.563

Since January 1, 2026, it is an unlawful practice to initiate a telephone solicitation outside 8 a.m. to 8 p.m., or more than three separate times to a party within 24 hours, unless the person has an established business relationship with the party. A telephone solicitation here includes calls and texts encouraging a purchase of real estate, goods, or services, or a donation. It is also unlawful to solicit a number again after the party said they did not want more calls or texts.

Automatic dialing and announcing devices

Or. Rev. Stat. 646A.370, 646A.372

Oregon regulates devices that select and dial numbers and play a prerecorded or synthesized voice or text message. The device must disconnect within 10 seconds after the subscriber hangs up and, unless an exception applies, must offer a key press or spoken one digit opt out within the first 10 seconds. Device calls are limited to 8 a.m. to 8 p.m. and three per subscriber in 24 hours, with exceptions such as an established business relationship, and, with listed exceptions, random or sequential dialing must skip numbers on an official government do not call list.

Disclosures and caller ID

Or. Rev. Stat. 646.611, 646A.374

A seller soliciting by telephone must, within 30 seconds of beginning the conversation, identify itself and whom it represents, explain the purpose of the call, describe the goods or services, and ask whether the person wants to hear a sales presentation, stopping at once if the answer is no. The total cost, and installment terms if offered, must be stated during the solicitation. Device callers may not misrepresent their identity, number, location, or purpose, and no caller may intentionally alter caller identification information.

Calls to businesses

Or. Rev. Stat. 646.561(4)(b)(C), 646.567(5)(d), 646A.370(7)

Business to business calls and texts are excluded from the telephone solicitation definition used for the calling hours and repeat call rules, and business to business contacts are excluded from the do not call rules. The Department of Justice lists business to business calls among calls still allowed under Oregon law. The automatic dialing device rules protect subscribers, defined as individuals with residential or wireless telephone service and the people who live with them.

Recording calls

Or. Rev. Stat. 165.535, 165.540

Oregon bars obtaining a telecommunication or radio communication to which the person is not a participant unless at least one participant consents. Telecommunication means a transmission by wire, cable, or similar connection, and radio communication means one by radio or other wireless methods. For a conversation, all participants must be specifically informed that it is being obtained, and the law counts a communication through a video conferencing program as a conversation.